Need An Exchange? We are here to help.
How long do exchanges take?
Depending on the reason for the exchange, we can send the correct item you need the same day you request the exchange. We work hard to make sure that exchanges are handled with a professional amount of urgency.
Accepted reasons to exchange a product:
Will I have to pay anything?
If you are exchanging something due to a mistake that was made by us, we will pay for each shipping cost 100%, and you won't pay anything.
If you are exchanging something due to a mistake that wasn't made by us, we will pay for the 2nd package to be shipped to you, but we ask that you pay for the package that you send back to us. This normally costs $3 or less, if you use USPS First Class shipping.